Refund Policy

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Return Policy

  • You may return any item purchased at tryskymd.com within 30 days of the original purchase date. Items purchased elsewhere (e.g., Amazon) are not eligible for return on tryskymd.com.
  • You will be issued a refund to your original payment method once the returned item(s) have been scanned by the carrier. Refunds may take several days depending on your card issuer.
  • You may also choose to be issued store credit instead of a refund. If you do this, store credit will be issued to the email address on file.
  • Contact us at info@tryskymd.com for more assistance.

Exchanges

  • You may exchange an item purchased at tryskymd.com for another flavor of equal value as long as that flavor is in stock.
  • You may use exchanges to try new flavors if you did not like what you originally purchased. We reserve the right to limit the number of exchanges per order.
  • Your credit card may be authorized for the exchange order. This authorization will drop once the exchanged product is scanned by the carrier.

Damaged Items & Other Issues

  • Please contact our Customer Experience team at info@tryskymd.com for more assistance.